The ECCU Bank of the Year Awards recognise the banks which have made outstanding contributions to the overall development of the people they serve through everyday business practices.
The Awards are presented to the banks that are adjudged to have demonstrated excellence, to the highest level, in the following categories over the past year:
Year | Categories | Recipients |
---|---|---|
2023 | Corporate Social Responsibility | Republic Bank (EC) Limited |
Customer Service | National Bank of Dominica Ltd | |
Financial Education and Empowerment | National Commercial Bank of Anguilla Ltd | |
Support to Micro, Small and Medium Enterprises | Republic Bank (Grenada) Ltd | |
Technological Innovation | Bank of Saint Lucia Ltd | |
2022 | Corporate Social Responsibility | National Bank of Dominica Ltd |
Customer Service | National Bank of Dominica Ltd | |
Financial Education and Empowerment | National Bank of Dominica Ltd | |
Support to Micro, Small and Medium Enterprises | National Bank of Dominica Ltd | |
Technological Innovation | National Bank of Dominica Ltd | |
2021 | Customer Service | First Caribbean International Bank (Barbados) Ltd, (Antigua and Barbuda) |
Pandemic and Banking | 1st National Bank St Lucia Limited | |
Financial Education and Empowerment | Bank of Saint Lucia Limited | |
Technological Innovation | 1st National Bank St Lucia Limited | |
2020 | Customer Service | First Caribbean International Bank (Barbados) Ltd, (Antigua and Barbuda) |
Pandemic and Banking | National Commercial Bank of Anguilla | |
Financial Education and Empowerment | Bank of Saint Lucia Limited | |
Technological Innovation | Bank of Saint Lucia Limited | |
2019 | Customer Service | First Caribbean International Bank (Barbados) Ltd, (Saint Lucia) |
Corporate Social Responsibility | St Kitts-Nevis-Anguilla National Bank | |
Financial Education and Empowerment | Republic Bank (Grenada) Limited | |
Technological Innovation | Bank of Saint Lucia Limited | |
Corporate Governance | Antigua Commercial Bank | |
Risk Management | Grenada Co-operative Bank |
Demonstration of the delivery of highly personalised commercial and retail banking products and services.
Demonstrated commitment by devoting resources to promote a better understanding of financial services and products, entrepreneurship, and general savings and investments issues.
Novel delivery of initiatives or policies that enhance the bank’s products and services by providing innovative technological solutions for market needs.
Took active steps towards business continuity during the course of the COVID-19 pandemic with activities including:
All commercial banks operating in the ECCU region that are licenced under the Banking Act are eligible to submit entries for the ECCU Bank of the Year Awards regardless of size, location or ownership.
The entries will be assessed by a panel of judges selected by the ECCB.
The judging process will include: assessment of the entries; selection of a shortlist for each category; interviews with shortlisted banks and online voting scores. Banks are allowed to encourage members of their communities to log-on and vote. The ECCB will alert the banks once the voting feature is available.
The entries will be assessed based on information provided by the banks outlining their contributuion and participation in the respective categories using a points system amounting to 100 for each category. The final overall score includes:
The ECCU Bank of the Year Award is the only one of its kind in the ECCB member countries. The Awardees will be announced via the ECCU media and published on the ECCB website and Social Media platforms.
Entries for the 2021 ECCU Bank of the Year Awards should include activities undertaken by the commercial bank over the period September 2020 to August 2021. Multi-year efforts may also be considered. Submissions deadline - 27 August 2021 via the electronic portal.