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The aim of the ECCB Best
Corporate Citizen Award for commercial banks is
for commercial banks which operate within the Eastern Caribbean Currency Union to demonstrate their corporate
responsibility to the society and environment.
Good Corporate Citizen Awards are presented to the banks that are adjudged to have executed their corporate social responsibilities to the highest level in the areas of: Educational Development, Community Outreach and Social Services, Environmental Awareness, Sports, Cultural Development, Customer Service and Financial Education and Empowerment.
The Best Corporate Citizen Award is presented to the overall winner.
Outline of winning entries (booklet)
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Republic Bank (Grenada) - 2011 Best Corporate Citizen Among ECCU Comnmercial Banks
The ceremony was held
at the ECCB Headquarters on 2 November 2011, following
the presentation of the
16th Sir Arthur Lewis Memorial
Lecture. |
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The Republic Bank (Grenada) Ltd also received Good Corporate Citizen Awards for
Environmental Awareness, Sports and Customer Service
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The Bank of Saint Lucia Ltd received the
Good Corporate Citizen Awards for Educational Development and Cultural Development |
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The Bank of Nova Scotia (Antigua) received the
Good Corporate Citizen Award for
Financial Education and Empowerment |
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be eligible for the Good Citizen Award and Best
Corporate Citizen Award, banks must have programmes
or initiatives that demonstrate sincerity, corporate
social responsibility and have a positive impact
on the community or country. |
Educational Development
• Scholarship assistance offered to citizens Support of adult education programmes • Comprehensive and affordable student loan programmes Promotion of computer literacy • Provision of career guidance for school leavers • Contribution to research initiatives |
| BANK OF SAINT LUCIA - 2011 Good Corporate Citizen Award for Educational Development |
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Community Outreach and Social Services
Donations to church, civic groups, community organisations • Assistance to social welfare institutions such as orphanages, nursing homes etc • Programmes for the disabled and physical accessibility (e.g. ramps) • Initiating or participating in programmes for the youth, elderly, unemployed, homeless and other vulnerable persons
• Programmes to promote health and wellness |
ANTIGUA COMMERCIAL BANK - 2011 Good Corporate Citizen Award for
Community Outreach and Social Services |
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Environmental Awareness •
Participation in recycling, beautification or clean-ups
of the community • Assistance in disaster
preparedness and response • Preservation of
historic landmarks and artifacts and green areas
• Company
policies and practices ensure ethical and responsible
conduct of business |
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REPUBLIC BANK (GRENADA) LTD - 2011 Good Corporate Citizen Award for Environmental Awareness |
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Sports
• Support of local
athletes through sponsorships of individuals, teams and leagues •enhancing talents and skills of atheletes through training and technical support • Participation
as a team in sports leagues |
| REPUBLIC BANK (GRENADA) LTD - 2011 Good Corporate Citizen Award for Sports |
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| Cultural
Development • Sponsorship of carnival,
concerts, music, art, dance, literary pursuits etc
• Participation in carnival, concerts, music,
art, dance, literary pursuits etc
• support of programmes to promote cultural development and preservation of cultural heritage |
BANK OF SAINT LUCIA - 2011 Good Corporate Citizen Award for Cultural Development |
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Customer Service • Clearly
stated policies and best practices promoting customer
service excellence • Customer feedback programmes/customer
satisfaction surveys • Code of business
ethics • Customer appreciation programmes,
giveaways, special rates etc • Commitment
to customer service excellence via the continued
development of staff though ongoing training •improvement of facilities and ervices:
Internet banking, ATM services, senior citizens services
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| REPUBLIC BANK GRENADA (LTD) - 2011 Good Corporate Citizen Award for Customer Service |
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Financial
Education and Empowerment • Initiatives
to promote better understanding of products/services
offered by
financial sector • Outreach programmes promoting
entrepreneurship, savings and investments •provision of small business credit and advisory services • initiatives to educate citizens about asset management and protection |
BANK OF NOVA SCOTIA (ANTIGUA) - 2011 Good Corporate Citizen Award for
Financial Education and Empowerment |
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