Performance Development at the Eastern Caribbean Central Bank
(ECCB) is guided by the following vision: “To build
and support a continuous learning culture in the Bank, where
staff will utilise their skills in a more fluid manner.”
In 1993, the ECCB framed its training policy, the latest approved
version of which was revised in 2000. This policy acknowledges
the critical role of staff and to a large extent informs and
directs performance and training matters. The Bank’s
Training Policy serves as an affirmation of the Bank’s
ongoing commitment to sustaining a vibrant learning institution
and providing systematic performance improvement strategies
at all levels.
Training Philosophy
Cognisant of the fact that ongoing performance improvement
and development of the Bank’s staff is critical to the
attainment of the Bank’s mission, the Bank is committed
to ensuring that staff participates in relevant professional
and personal developmental activities. In fact, the Bank focuses
strongly on building a Learning Organisational Culture that
is driven by up to date knowledge workers and professionals.
As such, internal and external strategies including gap analyses,
on-the job-training, coaching, in-house training, overseas
training and attachments comprise some of the performance
interventions that are pursued in an effort to foster a proactive,
dynamic and competitive institution.
Guiding Principles
The principles upon which staff development at the ECCB are
based include:
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Learning is ongoing, and the
Bank will endeavour to provide opportunities for staff
to continue to grow professionally and personally; |
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The individual, the head of department/head
of unit and the bank, through the Performance Development
Unit will collaborate to ensure that such learning is
shared within the organisation |
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At ECCB all positions are important; and
excellence is desired from each employee |
ECCB Training Objectives
The broad performance and training objectives include:
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To facilitate optimum returns
on the Bank’s investment in the training function |
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To develop and administer a series of
in-house programmes aimed at improving the performance
of staffing specific areas relevant to performance |
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To co-ordinate relevant and effective
short term overseas technical programmes to staff on the
basis of current and anticipated need |
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To strengthen partnerships with international
and regional organizations for the specific purpose of
delivering high quality regional and international training
programmes at the Bank’s headquarters. |
At the ECCB, the Performance Development Unit of the Human
Resource Department is charged with the responsibility of
managing the performance and training functions. The core
values underpinning the work of the Unit are teamwork, cost
effectiveness, relevant and timely human interventions and
customer focus.”
Consistent with the Bank’s mission, the Unit’s
mission and core values, the following are some of the initiatives
that the Bank has been undertaking:
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Learning Contract. This is
an instrument, which documents the commitment of staff,
supervisor and the Human Resource Department to provide
a measure of return on the Bank’s training investment. |
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Mobilisation of in-house subject matter
experts and resource persons who design and facilitate
internal training programmes |
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Use of structured gap analyses to determine
performance gaps through out the Bank |
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Learning Resource Center. This is a repository
of professional and personal performance related material
available to staff, which resides within the Human Resource
Department at the Bank |
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Performance Development and Training Committee:
This Committee is a cross departmental committee whose
primary functions are to develop policies and guidelines
regarding performance development including training matters
and set priorities for Bank-wide training and performance
issues. |
Human performance is dynamic. ECCB is very aware that human
performance in the workplace directly impacts the success
of the institution. In light of this and the imperatives of
today’s business environment, the Bank continues to
be proactive in its pursuit of excellence in performance.
Through appropriate business process, human and other performance
interventions and strategies, the Bank ensures that the institution
and more importantly staff is adequately equipped with the
appropriate technologies, effective structures, knowledge,
skills and aptitudes. Factors paramount to ECCB being a leading
globally competitive Caribbean institution in the financial
services industry.
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Performance
Development